How should cancelled towing bookings appear in reports?
TowMomentum — editable owner worksheet
https://towmomentum.com/help/towing-booking-cancellations
Updated 2026-10-19

Keep the booking and its cancellation as separate facts. Record who cancelled, when and what is known about the reason without converting uncertainty into a price or lead-quality verdict.

1. Booking ID and date
Your notes:

2. Cancellation date and actor
Your notes:

3. Known reason or unknown
Your notes:

4. Costs and payment evidence separately
Your notes:

5. Cohort status at cutoff
Your notes:

Evidence status: known / unknown / needs review
Responsible person:
Next check date:
What changed after review:

Examples on the website are fictional. Keep completed records and customer information in approved private systems.