What is the difference between a call event and a towing inquiry?
TowMomentum — editable owner worksheet
https://towmomentum.com/help/towing-call-event-versus-inquiry
Updated 2026-10-19

An event records contact activity; an inquiry represents an underlying service request. Preserve both so retries and transfers remain visible without inflating demand.

1. Event definition and provider fields
Your notes:

2. Original event IDs
Your notes:

3. Confirmed inquiry links
Your notes:

4. Unresolved events and evidence needed
Your notes:

5. Separate event and inquiry totals
Your notes:

Evidence status: known / unknown / needs review
Responsible person:
Next check date:
What changed after review:

Examples on the website are fictional. Keep completed records and customer information in approved private systems.