What should the office capture in a towing inquiry?
TowMomentum — editable owner worksheet
https://towmomentum.com/help/towing-call-intake-information
Updated 2026-10-19

Capture enough administrative context for the right person to assess the request. The intake record organizes information; a qualified operator decides capability and physical safety.

1. Anonymous inquiry ID and time
Your notes:

2. Requested service and pickup context
Your notes:

3. Destination and missing information
Your notes:

4. Operator review status
Your notes:

5. Next action and responsible person
Your notes:

Evidence status: known / unknown / needs review
Responsible person:
Next check date:
What changed after review:

Examples on the website are fictional. Keep completed records and customer information in approved private systems.