Why are people calling your towing company for another business?
TowMomentum — editable owner worksheet
https://towmomentum.com/help/towing-caller-wrong-business
Updated 2026-10-19

Mark misdirected requests separately and investigate the source of confusion. A wrong-business call is not a legitimate opportunity to imply you are the provider the caller intended.

1. Intended business as stated
Your notes:

2. Observed source or unknown
Your notes:

3. Public mismatch evidence
Your notes:

4. Correction owner and date
Your notes:

5. Later wrong-business inquiry count
Your notes:

Evidence status: known / unknown / needs review
Responsible person:
Next check date:
What changed after review:

Examples on the website are fictional. Keep completed records and customer information in approved private systems.