What should you record when no truck is available?
TowMomentum — editable owner worksheet
https://towmomentum.com/help/towing-calls-when-no-truck-available
Updated 2026-10-19

Record a capacity decline separately from unsuitable demand or a price loss. Be clear with the caller about what the business can and cannot confirm.

1. Requested service and time
Your notes:

2. Confirmed capacity at decision
Your notes:

3. Decline, later option or unknown
Your notes:

4. Customer response
Your notes:

5. Pattern and capacity review owner
Your notes:

Evidence status: known / unknown / needs review
Responsible person:
Next check date:
What changed after review:

Examples on the website are fictional. Keep completed records and customer information in approved private systems.