Can a cancelled towing job still have costs?
TowMomentum — editable owner worksheet
https://towmomentum.com/help/towing-cancelled-job-with-costs
Updated 2026-10-19

Yes, an internal review can record documented costs even when a booking does not complete. That does not establish a right to charge those costs to the customer.

1. Booking and cancellation events
Your notes:

2. Documented activity
Your notes:

3. Known direct costs
Your notes:

4. Payment/refund evidence
Your notes:

5. Process lesson and legal-review boundary
Your notes:

Evidence status: known / unknown / needs review
Responsible person:
Next check date:
What changed after review:

Examples on the website are fictional. Keep completed records and customer information in approved private systems.