Why do towing customers decline the quoted price?
TowMomentum — editable owner worksheet
https://towmomentum.com/help/towing-customers-decline-price
Updated 2026-10-19

Record what the customer actually said before recommending a discount. An unbooked quote can reflect availability, unclear scope, another provider or an unknown decision.

1. Quote scope and amount
Your notes:

2. Customer’s stated reason
Your notes:

3. Known versus inferred classification
Your notes:

4. Reason-specific action
Your notes:

5. Booking and contribution review
Your notes:

Evidence status: known / unknown / needs review
Responsible person:
Next check date:
What changed after review:

Examples on the website are fictional. Keep completed records and customer information in approved private systems.