How should refunds appear in towing marketing reports?
TowMomentum — editable owner worksheet
https://towmomentum.com/help/towing-refunds-in-marketing-reports
Updated 2026-10-19

Keep the original payment and refund as separate dated events. Net collection should reflect both according to a clearly stated reporting view.

1. Original payment and job ID
Your notes:

2. Refund or adjustment reference
Your notes:

3. Original and adjustment dates
Your notes:

4. Chosen reporting basis
Your notes:

5. Net collection and reconciliation check
Your notes:

Evidence status: known / unknown / needs review
Responsible person:
Next check date:
What changed after review:

Examples on the website are fictional. Keep completed records and customer information in approved private systems.