What should you do with unknown towing job outcomes?
TowMomentum — editable owner worksheet
https://towmomentum.com/help/towing-unknown-job-outcomes
Updated 2026-10-19

Keep unknown outcomes in a visible queue with the evidence needed and a responsible person. Unknown does not mean lost, unpaid or completed.

1. Record ID and last confirmed state
Your notes:

2. Evidence missing
Your notes:

3. Responsible person
Your notes:

4. Due date and action
Your notes:

5. Resolution, source or remaining limitation
Your notes:

Evidence status: known / unknown / needs review
Responsible person:
Next check date:
What changed after review:

Examples on the website are fictional. Keep completed records and customer information in approved private systems.